Set up options for events located in Southeast Michigan
We do ship our product nationwide, however, we do offer a set up option if you are located in Southeast Michigan! We are currently offering this service for events located in Macomb and Oakland County.
How do I place my order?
You can place your order online or you can call us and we can do it over the phone at 586-604-5152. To place online, simply pick the items you would like for us to install and enter the quantities and go ahead and check out online! If you do not have your final counts, we do contact you 14 days prior to the event to update them. At that time, we will adjust your payment method if you do not need them all.
How do I know what sizes I need?
We can look at a picture of chair and can tell which chair cover will fit. If you are not sure, please send us a picture through online chat of the chair and we can help. We can also help with other products as well. If you want to order a sample, we do offer you that option as well.
When do will you set up for our event?
Upon placing your order, we will contact you to discuss the timing of the set up. Some locations allow you to come in the day before to set up while others only give you one hour prior to the event to set up! We will work with you and your hall to discuss timing.
When do you need my final count?
We will need a final count 14 days prior to your event date.
I ordered lighting, backdrops and arches. How do you know where to set them up?
Upon ordering, someone from our team will contact you and ask for a layout of your floor space. We will ask you to mark the spots that you would like the backdrops, lights and arches placed. We can also help you design the layout if needed!
I have ordered table linens and the hall would like them in advance. Is that ok?
Yes, we can make arrangements to have the linen ready in advance.
Will you pick up at the end of the event?
We do offer pick up at the end of the event as well. There is a fee associated with that. We also do offer you the option to breakdown and return the items to our location in Rochester Hills.
If you have any other questions, please do contact us through the online chat or call us at 586-604-5152