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Privacy Policy

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.  Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites.

We respect your privacy and want to protect your personal information. This PRIVACY POLICY explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

INFORMATION COLLECTION AND USE

1. Information Collection. We collect information from you in various ways on this Site. Collecting personal information from you allows us to provide an efficient, excellent, meaningful and personalized experience. 

  • Registration and Ordering. When you make a purchase on the Site, you must complete an online registration form. During registration, you will be prompted to provide your full name, email address, credit card information, billing address, shipping address, phone number, and a password. We may also ask you to provide your country of residence and/or your business organization's state/country of operation so we can comply with applicable laws and regulations. The information you provide at this level will be used for order processing purposes, billing purposes, to communicate with you about your purchases on the Site, and for internal marketing communication purposes. Should we encounter an issue when processing your order, your personal information will be used to contact you.
  • Email Addresses. Several aspects of the Site allow you to enter your email address for purposes including but not limited to: to sign up for email newsletters and special offers; to register for our occasional online promotions; and to request for us to send you a notification about new products, inventory availability and Site updates. Your subscription to our newsletter is completely voluntary and you have a choice whether to subscribe or otherwise. 
  • Cookies and other Technology. Just like many website, the Site uses cookies to speed up your navigation of the website, recognize your account and your shopping privileges, and track your Site usage. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. The Site employs unobtrusive code to keep track of your browsing activities and purchases. Our cookies are not "spyware." They cannot and do not infiltrate a user's hard drive to gather confidential information. Cookies help us determine if a page has been viewed and the frequency of Site and page visits.

For your information and peace of mind, we do not store ALL customer payment data and every part of your credit card information is transmitted to our payment gateways via secure connection. You will be solely responsible for ensuring the security of the computing system (desktop computers, notebook computers, tablets, and mobile devices) through which you place your order. To offer maximum security for each transaction, the Site will never have access to your credit card information.

INFORMATION USE AND DISCLOSURE

1. Internal Use. The information you provide is used to process your order and to provide you with client care / customer service. 
2. Communications with You. Your personal information is primarily used to communicate with you about the Site and your orders and deliveries. When you register with us, we will send you a confirmation email. Whenever necessary, we will send you Site announcements related to our service availability (for example, if we must temporarily suspend service for server and Site maintenance).
3. External Use. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone except:

OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

When we place orders for customers by phone, we also try to protect the privacy of your personal information. When we need to store a customer's personal information (such as order information), we will enter it into our system via a secure connection. There are other ways we could collect personal information offline such as letters we receive in the mail. We treat offline collection, uses, and disclosures consistently with our relevant online practices.

If you have any questions about the Privacy Policy, please contact us at 877-810-6920